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The player from Germany had requested a withdrawal prior to submitting their complaint. The player from Germany had been waiting for a withdrawal for less than two weeks. The player from Ireland had been waiting for a withdrawal for less than two weeks. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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